Rubberhook
Basic User
- City
- N. Cape May
- State
- NJ
I received this email today!Atleast they were nice enough to let me know!
Your UPS tracking number is 1Z706YA31299425244
-----Original Message-----
From: Bill Cole [mailto:bill.cole@att.net]
Sent: Thursday, May 20, 2004 9:05 AM
To: rubberhook@comcast.net
Subject: Aussie Locker Order 739
Kurt,
Today we were contacted by UPS to inform us that your shipment had been
vandelized and the parts removed from the package. They have initiated
their claim process which takes 5 business days from today. This process
enables them to look in their "Found Departments" for 5 days trying to find
the parts before they authorize the payment of the claim. We will receive
paperwork to fill out for a claim after the 5 days investigation. Our
experience with UPS on lost merchandises is zero as this is the first out of
over 1,000 shipments that we have had this happen. Instead of waiting for
UPS to process the insurance claim, once they have verified that they do not
have the merchandise we will reship you another Aussie Locker. We apologize
for the inconvenience.
Your UPS tracking number is 1Z706YA31299425244
-----Original Message-----
From: Bill Cole [mailto:bill.cole@att.net]
Sent: Thursday, May 20, 2004 9:05 AM
To: rubberhook@comcast.net
Subject: Aussie Locker Order 739
Kurt,
Today we were contacted by UPS to inform us that your shipment had been
vandelized and the parts removed from the package. They have initiated
their claim process which takes 5 business days from today. This process
enables them to look in their "Found Departments" for 5 days trying to find
the parts before they authorize the payment of the claim. We will receive
paperwork to fill out for a claim after the 5 days investigation. Our
experience with UPS on lost merchandises is zero as this is the first out of
over 1,000 shipments that we have had this happen. Instead of waiting for
UPS to process the insurance claim, once they have verified that they do not
have the merchandise we will reship you another Aussie Locker. We apologize
for the inconvenience.
. Were you hoping to have the locker in your 8 before the National Scramble?
