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Problems with Bestop Install

orange150

Basic User
City
Fairfax
State
VA
I then had to cut and grind down the rear window bar that seals to the tailgate because it doesn't allow enough movement of the tailgate latches for you to really open it.

IMG_3829.jpg
 

orange150

Basic User
City
Fairfax
State
VA
So. I sent all that to Bestop. They replied with a simple 'can you please send us images of just the four sides of the jeep, not zoomed in'. I sent them the images and they replied that they will be sending me an entire new top system.

They said it will be 7 - 14 days before it gets here. I guess they see something that makes them think the fabric wasn't made correctly? I'll find out in a week or two I guess
 

barrys

Scrambler Junkie
Lifetime Member
City
East Norriton
State
PA
So they are sending you an entire new top? I would say that is good customer service.
 

orange150

Basic User
City
Fairfax
State
VA
So they are sending you an entire new top? I would say that is good customer service.
Yep. They said I don't have to replace the rails or the windshield retainer on my current system.

I agree. They must have seen something that makes them think there was a manufacturing issue with the fabric. Hey maybe that means I'm the 1% of something!
 

bigwalton

Alaskan Postal nutjob
FORUM MANAGER
SOA Member
City
Dexter
State
MI
Good luck, my experience with Bestop stuff for the Postal has been utterly horrific. I think that you need to be prepared for the idea that you're never going to get any kind of actual seal on the doors and modifying/bending will be required.

They sent me three sets of their two-piece soft doors before I could put four halves together that "worked" (but would never come apart again without a hammer). In the middle of all of that, on one of the calls with the support people when I was describing the alignment issues the guy actually told me: "That's not surprising..."

I was floored.
 

orange150

Basic User
City
Fairfax
State
VA
Ugh. I'm really hoping that's not the case here.

I've never considered getting half doors, but I started considering it now to see if the soft upper would fit better with the top.
 

bigwalton

Alaskan Postal nutjob
FORUM MANAGER
SOA Member
City
Dexter
State
MI
Ugh. I'm really hoping that's not the case here.

I've never considered getting half doors, but I started considering it now to see if the soft upper would fit better with the top.
I still don't have a great seal with their two-piece soft doors but it's better than what you have going on. I bent the door frame to push the top of the door against the top more to get what I have now.

When they went to building everything in Mexico, I think they made the value judgement that they'd just send out free replacement products whenever needed and come out ahead on cost. Forget the experience that the customer has... they're saving money :banghead: (and they beat me into submission, I just gave up rather than continuing to get more and more doors. I have one-piece doors, not two-piece.)

I still have one complete spare set of halves, I always intended to cut the tubes off of the lower frames to try to weld them back on where they'd actually work, just never did.
 

Randyzzz

Blown Budget
BENEFACTOR
Gold Member
Lifetime Member
SOA Member
City
Redmond
State
OR
My biggest bitch on the Supertop was the rear window mechanism. Close the tailgate on the channel with the window unzipped, reach through the open zipper to latch the tailgate, then zip it all up. That has got to be the worst design of all. It works on a Wrangler with the tailgate latch handle on the outside, but not on a Scrambler.

Not saying the full length Velcro seal on the old Kayline tops was any better, but it was less frustrating for the most part.

If I had kept Copper, or decided on a full soft top for Red, I would have had to come up with something more user-friendly. I started a side-hinge tailgate conversion but never got further than mock-up stage.
 

orange150

Basic User
City
Fairfax
State
VA
My biggest bitch on the Supertop was the rear window mechanism. Close the tailgate on the channel with the window unzipped, reach through the open zipper to latch the tailgate, then zip it all up. That has got to be the worst design of all. It works on a Wrangler with the tailgate latch handle on the outside, but not on a Scrambler.

Not saying the full length Velcro seal on the old Kayline tops was any better, but it was less frustrating for the most part.

If I had kept Copper, or decided on a full soft top for Red, I would have had to come up with something more user-friendly. I started a side-hinge tailgate conversion but never got further than mock-up stage.
That bugs the hell out of me too. I mean that just goes to show how little Bestop has done to make their tops work on all Jeep models. The ad even states how they designed it so it’s easier to close the tailgate. So frustrating

What’s the company in CO that is reproducing the other soft tops? I wonder if they’re better.
 

bigwalton

Alaskan Postal nutjob
FORUM MANAGER
SOA Member
City
Dexter
State
MI
That bugs the hell out of me too. I mean that just goes to show how little Bestop has done to make their tops work on all Jeep models. The ad even states how they designed it so it’s easier to close the tailgate. So frustrating

What’s the company in CO that is reproducing the other soft tops? I wonder if they’re better.
Better by a cost factor of three or so.
 

Spieg

Scrambler Junkie
Lifetime Member
City
Aurora
State
CO
BD Co is just the distributor for Rhynil Products. Looking at their website, it looks like they're pretty exclusively into the International Scout businees these days. May be worth contacting them directly to see if they even make Scrambler tops any more.
 

ag4ever

Average Nut
BENEFACTOR
Gold Member
Silver Member
Lifetime Member
SOA Member
City
Richmond
State
TX
BD Co is just the distributor for Rhynil Products. Looking at their website, it looks like they're pretty exclusively into the International Scout businees these days. May be worth contacting them directly to see if they even make Scrambler tops any more.
It looks to me like Rhinyl and b-dco are the same company. Both have the same address.

I bought a replacement header strip for my never installed K line top I bought several years ago. Good to work with. I bet they would make a scrambler top, but you probably need to call them to custom order one.
 

Spieg

Scrambler Junkie
Lifetime Member
City
Aurora
State
CO
I've been inside Rhinyls shop... it's about 15-20 miles North of BD Co.
 

bigwalton

Alaskan Postal nutjob
FORUM MANAGER
SOA Member
City
Dexter
State
MI
That's the registered address of the corp, doesn't mean it's where the factory is. Note "Across all of it's locations"
 
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